Choosing the right CRM is crucial for your business. Explore why Nutshell is the right choice over Nimble CRM. Nutshell’s standout features include:
Nimble is a CRM designed for solopreneurs and small business teams who prefer to focus on social selling. It has various relationship management features available on its singular plan or with add-on options.
Despite its strengths, Nimble CRM suffers from drawbacks such as its limited storage for contacts and data, its rigid single-plan pricing, and lack of support and communication for both established and new users.
Nutshell is an award-winning CRM platform that helps B2B sales, marketing, and customer teams work together to close more deals and retain more customers.
Powerful enough to support any element of your business and simple enough to implement without a paid admin or IT department, Nutshell is favored among businesses from a wide variety of industries and sizes due to its ease of use, flexible set up, and available features.
Furthermore, Nutshell Sales’ features often outshine the competitors in terms of both usability and comprehensiveness, according to customer reviews. Plus, we have a full Marketing Suite and Engagement Suite, with some of our marketing and engagement tools included with your Nutshell Sales license.
Here at Nutshell, we’re dedicated to helping businesses grow their revenue and solve the most critical challenge of sales and marketing software: motivating teams to use it. We’re passionate about our customers’ success, and we love finding new ways to take the frustrations out of selling, marketing, and managing.
Nutshell not only seamlessly syncs with all of Google Workspace (download our Chrome extension), but we also sync seamlessly with all of Microsoft 365 (download our Outlook extension).
While Nimble CRM is marketed to solopreneurs and small teams, some users may find the pricing too expensive and rigid for the features included. Additionally, essential CRM and lead generation features are hidden behind paywalls, including contact storage and web forms. A solitary plan with predetermined features also means that it’s not built to grow with your business, and you may have to change your CRM software as you scale.
Nimble CRM users enjoy the software’s appealing interface. Additionally, it has many positive reviews from users who like its social media marketing integrations and social selling capabilities. Moreover, they also appreciate Nimble CRM’s contact management features.
According to user reviews, the Nimble CRM interface is not as intuitive as they’d like, and many users find processes such as workflows difficult and confusing to set up. Additionally, small teams and solopreneurs find the pricing a bit too steep for the features they get.
Customer support and assistance are also not readily available for users, with some reporting that they have to wait a significant amount of time before receiving answers to their requests and questions.
Other cons reported by users include:
With Nutshell, you get a feature-rich CRM that your team, small or large, will be ready and willing to implement to streamline your sales and marketing. Nutshell advantages include:
We listen to and anticipate the needs of our customers to provide a user-friendly and affordable CRM filled with valuable features.
We regularly add new features and update our software to provide superior service, including:
CRM is Nutshell’s flagship feature that is available in our Sales Suite. Our Sales Suite has 5 plan tiers to help you choose the best plan for your budget and required features. Below, we’re comparing our most popular Sales plan (Sales Pro) to Nimble’s most comparable plan.
PER USER COST
Comparisons based on similarly-priced packages (Nutshell Sales Pro and Nimble’s singular plan)
$42 per month billed annually,
$49 per month billed monthly
$24.90/user per month, billed annually, $29.90/user per month, billed monthly
CONTACTS STORAGE
Unlimited
25,000
DATA STORAGE
Unlimited
2GB per user
FREE ONBOARDING DATA IMPORT ASSISTANCE
Yes
No
EMAIL SYNC
Send and reply to work emails directly from your CRM, plus send templated Nutshell emails from your email composer.
Yes
No
LIVE SUPPORT
Available on Monday through Friday from 7:30 am to 5:30 pm EST (excluding holidays)
Yes
Only email
FORM BUILDER
Design user-friendly web forms for lead capturing in Nutshell Forms, and automatically create new contacts and leads with each submission. (Nutshell Forms comes with the Marketing Foundation suite, included with Nutshell Sales license)
Up to 15 forms (no extra cost)
Test up to 10 forms free for 30 days, then $12/month per team
FORM PERFORMANCE TRACKING
Yes
No
CONNECTED FORMS SETUP ASSISTANCE
We’ll also help you connect your forms built on other platforms so you can seamlessly generate leads each time a visitor fills out a form on your site.
Yes
No
CLICK-TO-CALL AND PHONE RECORDINGS
Use Nutshell’s click-to-call to easily place unlimited calls your prospects and customers right from inside Nutshell—at no charge! Plus, record your conversations and save the audio clips for future reference.
Unlimited
Click-to-call only; recorded with integrated apps like JustCall
ONE-CLICK BULK EMAIL SENDING
Yes
Yes; limited number of messages per day
EMAIL TRACKING
Reply rate, views, clicks, notifications
Limited
EMAIL HEALTH SCORE
Determine how healthy your email inbox is before sending emails to ensure the highest possible deliverability and engagement.
Yes
Yes (email confidence score through Nimble Prospector)
EMAIL MARKETING MIGRATION ASSISTANCE
Yes
No
IN-APP EMAIL MARKETING SUITE
Email Marketing has all the features you need to run thoughtful, metrics-driven email campaigns that convert.
Yes
No; needs integrations
WEB CHAT TOOL
Sales Pro customers have access to our Nutshell Engagement Foundation tier features, including unlimited Web chat tool usage, chat thread assignment, chat conversation management, and data collection through forms.
Unlimited
No
POST-SALE LEAD MANAGEMENT
Nutshell even lets you automate follow-up after the sale, so you can keep relationships strong.
Yes
No
FREE IPHONE/ANDROID APPS
Included mobile app from the App Store or Google Play to access the power of Nutshell anywhere.
Yes
Yes
To compare all of Nutshell’s Sales plans, go to our pricing page and click “compare all plans”.
When making CRM comparisons with Nimble, Nutshell should be on your radar. That’s because we offer:
Awesome service. The White Glove Important service convinced me to roll this out to my entire company.
Steve K. Speedwagon Properties
A perfect system that meets all our requirements; Flexible and easy to customize.
Vimmi
Nutshell—somehow—made me *want* to use a CRM again. Might be a first.
Lisa L. Generations Now LLC
Nutshell gives us insights into our business through their reporting, and the CRM is easy fr our sales and onboarding teams to use. I highly recommend them for a growing Saas.
Brian S. Testimonial Tree
Your customer service is hands-down the best I’ve seen in a long time. It is greatly appreciated. Keep up the good work!
Ryan M. Reichel Insulation
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