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Nutshell is super user-friendly and intuitive

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Nutshell is both simple and powerful

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A comprehensive CRM comparison

Nutshell vs. Nimble

Choosing the right CRM is crucial for your business. Explore why Nutshell is the right choice over Nimble CRM. Nutshell’s standout features include:

  • An affordable pricing model that doesn’t compromise on features
  • Seamless integration with G Suite, Microsoft 365, Zapier, and more, plus built-in solutions to send quotes, identify website visitors, generate leads, and more
  • Multiple views for pipeline management, including a drag-and-drop board and an interactive map
  • Providing free world-class customer support
  • In-app Nutshell Marketing and Engagement suites with email and SMS marketing, web chat, 1:1 SMS messaging, and more
Nutshell vs Nimble CRM

What is Nimble CRM?

Nimble is a CRM designed for solopreneurs and small business teams who prefer to focus on social selling. It has various relationship management features available on its singular plan or with add-on options.

Despite its strengths, Nimble CRM suffers from drawbacks such as its limited storage for contacts and data, its rigid single-plan pricing, and lack of support and communication for both established and new users.

What is Nutshell?

Nutshell is an award-winning CRM platform that helps B2B sales, marketing, and customer teams work together to close more deals and retain more customers.

Powerful enough to support any element of your business and simple enough to implement without a paid admin or IT department, Nutshell is favored among businesses from a wide variety of industries and sizes due to its ease of use, flexible set up, and available features.

Furthermore, Nutshell Sales’ features often outshine the competitors in terms of both usability and comprehensiveness, according to customer reviews. Plus, we have a full Marketing Suite and Engagement Suite, with some of our marketing and engagement tools included with your Nutshell Sales license.

Here at Nutshell, we’re dedicated to helping businesses grow their revenue and solve the most critical challenge of sales and marketing software: motivating teams to use it. We’re passionate about our customers’ success, and we love finding new ways to take the frustrations out of selling, marketing, and managing.

Nutshell not only seamlessly syncs with all of Google Workspace (download our Chrome extension), but we also sync seamlessly with all of Microsoft 365 (download our Outlook extension).

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Nutshell vs. Nimble comparison

While Nimble CRM is marketed to solopreneurs and small teams, some users may find the pricing too expensive and rigid for the features included. Additionally, essential CRM and lead generation features are hidden behind paywalls, including contact storage and web forms. A solitary plan with predetermined features also means that it’s not built to grow with your business, and you may have to change your CRM software as you scale.

The homepage of Nimble CRM

Nimble CRM pros

Nimble CRM users enjoy the software’s appealing interface. Additionally, it has many positive reviews from users who like its social media marketing integrations and social selling capabilities. Moreover, they also appreciate Nimble CRM’s contact management features.

positive review of Nimble CRM

Nimble CRM cons

According to user reviews, the Nimble CRM interface is not as intuitive as they’d like, and many users find processes such as workflows difficult and confusing to set up. Additionally, small teams and solopreneurs find the pricing a bit too steep for the features they get.

Customer support and assistance are also not readily available for users, with some reporting that they have to wait a significant amount of time before receiving answers to their requests and questions.

Other cons reported by users include:

  • Steep learning curve
  • Lack of automated activity logging
  • Issues with bulk message sending
  • Lack of communication about updates and overhauls
negative review of Nimble CRM

Nutshell: A great Nimble CRM alternative

With Nutshell, you get a feature-rich CRM that your team, small or large, will be ready and willing to implement to streamline your sales and marketing. Nutshell advantages include:

  • Affordable and transparent pricing: Get exceptional value with straightforward pricing and no hidden fees, making Nutshell a budget-friendly solution for growing businesses.
  • Award-winning customer support: Get dedicated assistance whenever you need it with our empathetic, human-based customer support team, available via email and live chat, regardless of your plan size.
  • Intuitive automation: Streamline your sales processes with easy-to-use automation tools for email, lead generation, and sales support, freeing up your team to focus on growth and easily measure campaign success.
  • Easy to use: Users find Nutshell Sales easy to set up, navigate, and work with, making it accessible to both sales professionals and non-sales individuals.
  • Free automatic data import: Transfer your data automatically from Nimble into Nutshell in just a few clicks—no setup required.
  • Robust marketing features: Nutshell Sales subscribers can boost their marketing efforts with essential marketing tools, including email marketing, web forms, and landing pages, and the option to upgrade to more advanced marketing features.
  • Best-in-class marketing services: Nutshell has joined forces with leading digital marketing company, WebFX, giving you the option to partner with with a first-class team of seasoned digital marketing experts. That means more high-quality leads for your pipeline.
Headshots of Nutshell's customer support specialists.

Constructing a Better Nutshell Experience

We listen to and anticipate the needs of our customers to provide a user-friendly and affordable CRM filled with valuable features.

We regularly add new features and update our software to provide superior service, including:

  • App Marketplace to connect your CRM data with the apps you already use
  • Scheduler to simplify meeting planning and appointments
  • Email marketing through our Nutshell Marketing suite to help you strengthen relationships with customers and prospects
  • SMS marketing, available with a Marketing Pro subscription, to engage more effectively with leads and customers
  • Web chat through our Nutshell Engagement suite to let website visitors seamlessly initiate a chat with your team while visiting your website
  • 1:1 SMS when you sign up for Engagement Pro to easily interact with leads and customers via text message
  • Nutshell IQ add-on to automatically track website visitors, generate leads, and find people at the companies you already work with
  • Nutshell Quotes add-on to swiftly deliver professional quotes directly from your CRM
  • And many more

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Easy to Use. Easy to Sell. That’s Nutshell.

Nutshell vs. Nimble, head-to-head

CRM is Nutshell’s flagship feature that is available in our Sales Suite. Our Sales Suite has 5 plan tiers to help you choose the best plan for your budget and required features. Below, we’re comparing our most popular Sales plan (Sales Pro) to Nimble’s most comparable plan.

logo of Nimble
  • PER USER COST Comparisons based on similarly-priced packages (Nutshell Sales Pro and Nimble’s singular plan)

    $42 per month billed annually,
    $49 per month billed monthly

    $24.90/user per month, billed annually, $29.90/user per month, billed monthly

  • CONTACTS STORAGE

    Unlimited

    25,000

  • DATA STORAGE

    Unlimited

    2GB per user

  • FREE ONBOARDING DATA IMPORT ASSISTANCE

    Yes

    No

  • EMAIL SYNC Send and reply to work emails directly from your CRM, plus send templated Nutshell emails from your email composer.

    Yes

    No

  • LIVE SUPPORT Available on Monday through Friday from 7:30 am to 5:30 pm EST (excluding holidays)

    Yes

    Only email

  • FORM BUILDER Design user-friendly web forms for lead capturing in Nutshell Forms, and automatically create new contacts and leads with each submission. (Nutshell Forms comes with the Marketing Foundation suite, included with Nutshell Sales license)

    Up to 15 forms (no extra cost)

    Test up to 10 forms free for 30 days, then $12/month per team

  • FORM PERFORMANCE TRACKING

    Yes

    No

  • CONNECTED FORMS SETUP ASSISTANCE We’ll also help you connect your forms built on other platforms so you can seamlessly generate leads each time a visitor fills out a form on your site.

    Yes

    No

  • CLICK-TO-CALL AND PHONE RECORDINGS Use Nutshell’s click-to-call to easily place unlimited calls your prospects and customers right from inside Nutshell—at no charge! Plus, record your conversations and save the audio clips for future reference.

    Unlimited

    Click-to-call only; recorded with integrated apps like JustCall

  • ONE-CLICK BULK EMAIL SENDING

    Yes

    Yes; limited number of messages per day

  • EMAIL TRACKING

    Reply rate, views, clicks, notifications

    Limited

  • EMAIL HEALTH SCORE Determine how healthy your email inbox is before sending emails to ensure the highest possible deliverability and engagement.

    Yes

    Yes (email confidence score through Nimble Prospector)

  • EMAIL MARKETING MIGRATION ASSISTANCE

    Yes

    No

  • IN-APP EMAIL MARKETING SUITE Email Marketing has all the features you need to run thoughtful, metrics-driven email campaigns that convert.

    Yes

    No; needs integrations

  • WEB CHAT TOOL Sales Pro customers have access to our Nutshell Engagement Foundation tier features, including unlimited Web chat tool usage, chat thread assignment, chat conversation management, and data collection through forms.

    Unlimited

    No

  • POST-SALE LEAD MANAGEMENT Nutshell even lets you automate follow-up after the sale, so you can keep relationships strong.

    Yes

    No

  • FREE IPHONE/ANDROID APPS Included mobile app from the App Store or Google Play to access the power of Nutshell anywhere.

    Yes

    Yes

Even more power on Sales Business & Sales Enterprise

  • Sales Business: Includes everything in Sales Pro, plus: AI capabilities, higher limits, Audit log, Changelog and more.
  • Sales Enterprise: Includes everything in Sales Business, plus: higher limits, Read-only SQL access, Enterprise SSO and Enterprise directory sync

To compare all of Nutshell’s Sales plans, go to our pricing page and click “compare all plans”.

Learn more about our Nimble alternative

When making CRM comparisons with Nimble, Nutshell should be on your radar. That’s because we offer:

  • More platform integrations: While our software does integrate with the Google suite, it also works well with many other platforms, like Microsoft and Slack.
  • Better interface: Start using Nutshell to your benefit immediately with our easy-to-understand interface, onboarding support, and ongoing customer care.
  • Advanced customization: Make Nutshell work for you. Customize marketing plans, create personalized reports, and tailor our software to meet your brand’s unique needs.
  • More features: Simplify your day-to-day by utilizing our fully integrated Marketing and Engagement suites, our Scheduling tool, our Quoting tool, and our Prospecting tool, all in the same app.

Start your
14-day free trial today!

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Thank you! Your submission has been received!
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Awesome service. The White Glove Important service convinced me to roll this out to my entire company.

Steve K. Speedwagon Properties

A perfect system that meets all our requirements; Flexible and easy to customize.

Vimmi

Nutshell—somehow—made me *want* to use a CRM again. Might be a first.

Lisa L. Generations Now LLC

Nutshell gives us insights into our business through their reporting, and the CRM is easy fr our sales and onboarding teams to use. I highly recommend them for a growing Saas.

Brian S. Testimonial Tree

Your customer service is hands-down the best I’ve seen in a long time. It is greatly appreciated. Keep up the good work!

Ryan M. Reichel Insulation

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