“Nutshell is super user-friendly and intuitive
“I would highly recommend Nutshell
“Easy to use and... wait for it ... 100% buy in!
“Nutshell is both simple and powerful
Choosing the right CRM is crucial for your business. Explore why Nutshell is the right CRM over Zoho. Nutshell’s standout features include:
Zoho CRM offers basic contact management functionality, including automation, like converting website visitors into leads automatically. The pipeline management options, including a chart view and multiple sales pipelines, provide users with flexibility and customization capabilities.
But Zoho CRM also has its limitations. For instance, companies are limited in terms of data storage up to a maximum of 10GB on the most expensive plan for the entire organization. If you need additional data, it will cost extra. The interface offers limited pipeline views, reducing the ability to manage pipelines and leads the way you prefer. And personalized onboarding costs start at $600, dissuading smaller businesses.
Nutshell is an award-winning CRM platform that helps B2B sales, marketing, and customer teams work together to close more deals and retain more customers.
Powerful enough to support any element of your business and simple enough to implement without a paid admin or IT department, Nutshell is favored among businesses from a wide variety of industries and sizes due to its ease of use, flexible set up, and available features.
Furthermore, Nutshell Sales’ features often outshine the competitors in terms of both usability and comprehensiveness, according to customer reviews. Plus, we have a full Marketing Suite and Engagement Suite, with some of our marketing and engagement tools included with your Nutshell Sales license.
Here at Nutshell, we’re dedicated to helping businesses grow their revenue and solve the most critical challenge of sales and marketing software: motivating teams to use it. We’re passionate about our customers’ success, and we love finding new ways to take the frustrations out of selling, marketing, and managing.
Nutshell not only seamlessly syncs with all of Google Workspace (download our Chrome extension), but we also sync seamlessly with all of Microsoft 365 (download our Outlook extension).
Many users come to Zoho when they’re new to customer relationship management (CRM) software or think they only need the basics to bring their company success. But at Nutshell, you can get those features and more with the ease of use needed to review data quickly and stay focused on your business.
Zoho excels in offering affordable, user-focused CRM software. They’ve designed a flexible system that brands with any level of experience in CRM management can use to meet their basic needs in reporting, marketing, and data collection.
However, Zoho tends to present a number of challenges for users. For example, people who are not used to working with technical software may face a steep learning curve in training and understanding how to make the most of the program’s capabilities. This is especially true given that the software can be unreliable at times, setting you back in productivity even further. Despite these bugs, the Zoho team does not dedicate much time to innovating solutions or offering new tools to continue improving your capabilities.
When users encounter challenges like these, they want to talk to support and get matters resolved. But herein lies yet another major concern—slow customer support. The support team takes its time in answering queries when your brand may not have time to spare, and then you still may not even get the answers you need. All these challenges combine to inspire many users to search for Zoho alternatives in short order.
When making CRM comparisons with Zoho, Nutshell should be on your radar. That’s because we offer:
We listen to and anticipate the needs of our customers to provide a user-friendly and affordable CRM filled with valuable features.
We regularly add new features and update our software to provide superior service, including:
I am amazed at how easy and intuitive Nutshell is, after using both Microsoft CRM and Zoho in the past. I was able to migrate in an afternoon and haven’t looked back since.
Brian Z. Don’t Panic Labs
CRM is Nutshell’s flagship feature that is available in our Sales Suite. Our Sales Suite has 5 plan tiers to help you choose the best plan for your budget and required features. Below, we’re comparing our most popular Sales plan (Sales Pro) to Zoho’s most comparable plan.
PER USER COST
Comparisons based on similarly-priced packages (Nutshell Sales Pro and Zoho Ultimate)
CONTACTS AND DATA STORAGE
Unlimited contact, company records and data storage.
FREE TECHNICAL SUPPORT
Available on Monday through Friday from 7:30 am to 5:30 pm EST (excluding holidays)
PIPELINE MANAGEMENT FEATURES
Flexibility for teams who have multiple processes or to use for other objectives such as Customer Retention or Customer Success.
MULTIPLE SALES PIPELINES
Sales Pro customers can define unique sales pipelines to track entirely different types of sales and processes. Each pipeline has its own stages, goals, etc.
FULLY CUSTOMIZABLE REPORTING AND PERFORMANCE TRACKING
Instantly view how you’re tracking against quota and previous periods, and segment by product, rep, lead source, and more to identify what’s really driving your sales.
PERSONAL EMAIL SEQUENCES
Create and schedule one-on-one sales drips that are more likely to capture attention. Nutshell triggers a sales sequence at the pipeline stage of your choice, remembers the follow-up for you so that valuable prospects don’t float away, and stops the sequence as soon as they reply.
FREE IPHONE/ANDROID APPS
Included mobile app from the App Store or Google Play to access the power of Nutshell anywhere.
PERSONALIZED ONBOARDING SUPPORT
We will import your data for you, absolutely free, when you get started with Nutshell.
INTEGRATES WITH THIRD-PARTY BUSINESS SOFTWARE
Nutshell offers dozens of software integrations, allowing you to access all your data and run your business from a single tool.
EASE OF USE
Nutshell is well-known for its easy-to-use interface and hassle-free features.
WEB CHAT TOOL
Sales Pro customers have access to our Nutshell Engagement Foundation tier features, including unlimited Web chat tool usage, chat thread assignment, chat conversation management, and data collection through forms.
$42 per user/month billed annually,
$49 per user/month billed monthly
Unlimited
Yes
Drag-and-drop board, list view,
map view, chart view
Up to 5 fully customizable pipelines
Yes
Yes
Yes
Included with all subscriptions
Yes, Extensive integration options
Very easy to use
Yes
$52 per user/month billed annually,
$65 per user/month billed monthly
10 GB of data per organization; additional storage can be purchased
Yes
List view, Kanban view, and chart view (limitations apply to each)
Yes
Yes
Yes
Yes
Starting at $600 for one 90-minute team training session and one admin training session
Yes, but integrations can be difficult to set up (none offered with free plan)
Steep learning curve
Yes
To compare all of Nutshell’s Sales plans, go to our pricing page and click “compare all plans”.
When making CRM comparisons with Zoho, Nutshell should be on your radar. That’s because we offer:
With an interface I can teach to someone in five minutes, Nutshell does everything we need without the complexity and ‘clunkiness’ of other CRMs.
Matt S. Web Talent Marketing
One thing that really keeps us using Nutshell is just the great support you guys provide. The great follow up on issues, and always listening to the customers’ needs and requests stands out and is above and beyond.
Rob D. Vega Consulting Group
The [Zoho] UI is not very pleasant. It really does take the fun and life out of doing sales. The interface is very dull and over complicated.
Anonymous reviewer SoftwareAdvice.com
[Zoho] support is lousy. Nearly impossible to get a knowledgeable person on the phone…The switching cost for us was huge.
Al S. Exit Strategies Group, Inc.
Nutshell took me to the next level. I went from $40,000 a year to $100,000. Really love you guys.
Raul Z. Magnum Drilling Services
Find out more about our affordable plans, packed with the features your business needs.
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